AIFA

What you get

• Your brand, not ours — unlike marketplaces that use your traffic to build their own brand, AIFA is entirely focused on promoting yours. Your customers see your name, your identity, your voice — at every touchpoint, on every channel.
• Order notifications in Telegram or WhatsApp — new orders, payments and customer messages arrive in the messenger you already use. No dashboard to check, no new app to learn.
• Customer questions answered automatically — the AI handles product queries, size advice and order status 24/7, in a calm and knowledgeable brand voice. Escalates to you only when genuinely needed.
• AI guide for the full customer journey — the assistant accompanies each customer from product discovery through sizing, ordering, delivery, and returns. Knowledgeable, patient, brand-consistent. No rudeness, no dropped conversations.
• One catalogue, all channels — update your product list or policies once; they sync instantly across web, Telegram, WhatsApp and every future channel.
• Full shopping experience out of the box — AI search, wishlist, cart, size recommendations, delivery address, Stripe checkout and order tracking — all included.
• Unified customer accounts — a cart started on Telegram or WhatsApp is waiting on the web, and vice versa. One account, every platform. (Facebook & Instagram in progress)
• Full-cycle digital catalogue — no existing catalogue or web presence? We design, produce content, and maintain a custom digital catalogue for you as a managed service.

How it works

1. 1

   Send us your catalogue and policies

   Share your product list, price sheet, or existing website — plus any policies you want the assistant to know: returns, delivery, sizing guides, FAQs, brand voice. Any format works — spreadsheet, PDF, link, or plain text.

2. 2

   We train the AI on your business

   We configure the assistant with your products, policies, and brand voice. You review and approve before go-live.

3. 3

   We deploy to your channels

   Your AI sales assistant goes live on the web, Telegram, WhatsApp — wherever your customers are.

4. 4

   You sell. We maintain.

   Orders, payments, and notifications are handled automatically. When you update your catalogue or policies, send us the changes and we sync everything.

Channels

• ✅ Web — digital catalogue + AI chat, live now
• ✅ Telegram — live now
• 🔜 WhatsApp — coming soon
• 📅 Facebook & Instagram — in roadmap

New channels are added to the same engine — no extra work on your end.

Works for

• Fashion & apparel — from luxury boutiques to streetwear
• Bookshops & stationery
• Florists & gift shops
• Deli, colonial goods & speciality food
• Photographers & creative studios — packages, prints, sessions
• Cosmetics & beauty
• Clinics & wellness — treatments, products, appointments
• Hospitality & experiences
• Real estate — property listings, viewings
• Any business with a catalogue and repeat customers

Pre-order — early access

We are onboarding a limited number of early-access businesses. Send us your catalogue and we will get back to you within 24 hours with a setup plan and pricing.

Early-access pricing is locked in for 12 months.